Hospitality industry training
onsite & virtual Training for restaurants, cafe’s & Accommodations providers
[ CONSIDER THE BENEFITS OF STAFF TRAINING ]
The hospitality industry is nothing without people
During our past 20+ years working in the front and back of the house at a number of restaurants and hotels, we’ve learned that when it comes to running a successful business, training is of the utmost importance. When you think of how many employees a hotel or restaurant might have and how their shift patterns work, training is not an easy thing to organize and often doesn’t get adequately addressed.
We’ll provide you with branded manuals covering all aspects of the training for you and your staff.
Having a bright, knowledgeable and well trained workforce will ensure the longevity of the business and guarantee that customers become regulars. Providing great service to customers is a must in any industry, but it’s especially important in the hospitality industry.
You may offer the greatest food paired with awesome music in a perfect location but that still doesn’t guarantee success. You need that one huge factor that will convince guests to keep coming back. The huge factor is customer satisfaction. This is why it’s so important to train your staff so they will provide excellent customer service, now and in the future.
Experienced and engaging training
Our services are completely flexible, adaptable, and scalable to your business needs. We’ve put together a thorough training package, which can be provided on-site for local Nova Scotia businesses to ensure your employees get the training they need when they’re on the go. We also provide remote training for businesses across Canada. Either way, we’ll take the time to learn about your business and tailor the training plan to meet the requirements and individual personality of your business.
* (statistics sources: Gallup & Chart)
overview of our hospitality training
Our training is tailored to meet the requirements and individual personality of your business
"For every dollar you invest in online training, you get back $30 in productivity. This is because employees can resume their work faster and apply their skills immediately."
- Ink Magazine
[ WE WORK VIRTUALLY WITH BUSINESSES ACROSS CANADA ]
WHY HIRE US
During our past 20+ years working in the front and back of the house at a number of restaurants and hotels, we’ve learned what works and what doesn’t and what areas need special attention when it comes to training.
Although many areas of training are the same for most hospitality businesses, every business is unique. Our training is always tailored to your business’ individual personality and requirements. When it comes to running a successful business, training is of the utmost importance.
[ WE'D LOVE TO HEAR FROM YOU ]
GET IN TOUCH
We’d love the opportunity to discuss how we can reduce your costs, save you time and help with staffing gaps. We’re based in Cape Breton and work virtually with small businesses and non-profits across Canada.